Privacy Policy

Table of contents

Article 1 - Data collection and protection

Your data is collected and processed by Waki.

Personal data designates any information relating to an identified or identifiable natural person. A person is deemed identifiable when it can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more specific elements linked to their physical, physiological, genetic, psychic, economic, cultural or social identity.

The personal data collected on the site is mainly used for the management of the relationship with you and, if necessary, for the processing of your requests.

The personal data collected is as follows:

  • First and last name
  • E-mail address
  • Information relating to the professional activity of the service provider (name of the establishment, location)

Article 2 - Rights of access, rectification and deletion

In accordance with the regulations in force concerning personal data, users have the following rights:

  • Right of access: You can request to know the personal data concerning you by sending a request to the email address indicated below. An identity verification may be required before processing your request.
  • Right of rectification: If your personal data is inaccurate or incomplete, you can request their update.
  • Right of deletion: You can request the deletion of your personal data, subject to legal conservation obligations.
  • Right to limit processing: You can request to limit the processing of your data in the cases provided for in applicable legislation.
  • Right of opposition: You have the right to oppose the processing of your personal data, except in the event of legitimate and imperative reasons which prevail over your interests and your rights.
  • Right to portability: You can request to receive your personal data in a structured and commonly used format in order to transmit it to another entity.

To exercise these rights, please contact us at the following address: info@waki-ci.com

WAKI undertakes to process your requests as soon as possible, in accordance with the legal provisions in force.

Article 3 - Data use

Personal data collected from users aims to provide, improve and maintain a secure environment on the platform. The legal basis for these treatments is based on the execution of the contract binding the user to the platform. More specifically, the data is used for:

  • Access and use of the user platform
  • Management, optimization and continuous improvement of the platform
  • Implementation of effective user assistance and support
  • Verification, identification and authentication of transmitted data
  • Prevention and detection of fraud, malware (malware) and security incidents
  • Possible dispute management with users
  • Registration administration to our newsletters, notifications by e-mail or SMS, events and other requests for information
  • Sending commercial and promotional communications in compliance with the preferences expressed by the user

Article 4 - Data conservation policy

Waki keeps your personal data only for the duration necessary to provide its services and assistance. However, some data can be kept beyond this period if this is reasonably necessary for:

  • Comply with the legal and regulatory obligations in force
  • Manage and resolve any disputes
  • Prevent and detect fraud and abuse

Article 5 - Sharing personal data

The personal data collected can be shared with third parties in the following situations:

  • When Waki ​​uses service providers to provide user assistance, technical maintenance or other operational services. These providers have limited access to data and are contractually required to use them in strict compliance with personal data protection regulations
  • In the event of a legal obligation, when Waki ​​is required to transmit personal data to meet administrative, regulatory or judicial obligations
  • Within the framework of a restructuring, merger, acquisition or transfer of activity, provided that the third parties involved guarantee compliance with the regulations in terms of personal data protection

Cookies

What is a cookie?

A cookie is a small text file deposited by a website on the terminal of a user. It records information relating to navigation and user's internet settings. During your next visits to the site with the same terminal, the browser may, after verification, use this data and automatically transmit it to the site.

Cookies are essential for the proper functioning of a website. They allow in particular:

  • to memorize your connection information and preferences
  • to ensure secure navigation
  • to collect statistics to optimize the functionalities and performance of the site
  • to adapt the content proposed according to your interests

Management and deletion of cookies

You can control and manage the use of cookies at any time by configuring the settings of your browser. Most browsers offer you the following options:

  • Accept or refuse all cookies
  • Accept only some cookies
  • Be informed each time a site wishes to deposit a cookie
  • Remove cookies already saved on your terminal

Les procédures de configuration varient selon le navigateur utilisé. Nous vous invitons à consulter la rubrique "Aide" de votre navigateur pour obtenir des instructions détaillées et actualisées sur la gestion des cookies.

Last update: 01/07/2025